How Auto Dialer or Outbound Dialer Works (+ benefits & a demo) | Exotel
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How Auto Dialer or Outbound Dialer Works (+ benefits & a demo) | Exotel
An autodialer or automatic phone dialer allows call centre agents to dial out a list of contacts automatically, one after the other. Auto Dialer or Outbound Dialer (OBD) reduces the time taken to call a huge list of numbers by almost 50% and increases agent productivity. Depending on your requirements, you can play a greeting, ask for an IVR ...
4.6K viewsJun 19, 2020
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