Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural shift in customer service. To lead this transition, the company today announced it has ...

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

Zendesk is betting that unified enterprise search will unlock the next wave of AI-powered employee support. The company announced on Dec. 18, 2025, that it acquired Unleash, an AI-powered enterprise ...

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...

According to KREA AI (@krea_ai), new developer tutorials are now available that guide users on how to generate images, videos, and train custom styles using the KREA AI API. These resources provide ...

The Scattered Lapsus$ Hunters group may be targeting Zendesk users in a new campaign, after a fresh batch of phishing domains and malicious helpdesk tickets were discovered, according to ReliaQuest.

Build an ingestion pipeline from the Zendesk API with destination Databricks Schedule the workflow via the Databricks bundle (Databricks workflows) --- resources: jobs: zendesk_ingestion: name: ...

Get started with Java streams, including how to create streams from Java collections, the mechanics of a stream pipeline, examples of functional programming with Java streams, and more. You can think ...

Agentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But he notes that support ...