Business Wire

ServiceNow powers government reinvention with trusted AI that drives mission-critical outcomes at scale

WASHINGTON--(BUSINESS WIRE)--ServiceNow Government Forum — At its annual Government Forum today, ServiceNow announced powerful new solutions to deliver mission-critical outcomes for the public sector ...
WBOC

NTT DOCOMO, StarHub, and ServiceNow keep travelers connected with autonomous roaming resolution using ServiceNow CRM

Mobile World Congress: NTT DOCOMO, StarHub, and ServiceNow, the AI control tower for business reinvention, today introduced a joint initiative to keep travelers connected with autonomous roaming ...
No Jitter

ServiceNow launches the Autonomous Workforce

What actually moves business forward varies by industry. Much like virtual receptionists, another example of digital labor, AI specialists “are not sentient, they never sleep. They don't go to the ...
VentureBeat

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...
The Motley Fool

40% of Enterprise Apps Will Embed AI Agents by End of 2026, According to Gartner. Here's How to Profit.

The agentic AI market could expand significantly this year. UiPath's software robots are evolving into more intelligent AI agents. ServiceNow is launching more AI agents to streamline its digital ...
ZDNet

These top 30 AI agents deliver a mix of functions and autonomy

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...
Seeking Alpha

ServiceNow: Rising From The Ashes Of The SaaSpocalypse

ServiceNow is the connecting layer for enterprises, as it employs its CMDB and CSDM technology to ensure companies can keep track of their operations. The firm's AI Control Tower and RaptorDB Pro ...
Business Wire

Genesys Unveils Industry’s First Agentic Virtual Agent Powered by LAMs for Enterprise CX

SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today announced the industry’s first agentic virtual agent built with large action models (LAMs ...
CMS Wire

Genesys Launches LAM-Powered Agentic Virtual Agent

Genesys wants large action models — not large language models — to support reliable enterprise automation. The company announced on Feb. 10, 2026, what it describes as the industry's first agentic ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...
ZDNet

Microsoft and ServiceNow's exploitable agents reveal a growing - and preventable - AI security crisis

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...