Even without a final ruling, a proposed agreement is fueling backlash from customers who say the process is failing them.

Original or Medicare Advantage -- you may find yourself dealing with a preapproval or service denial. Claims can be denied ...

Panhandle Real Estate Investments announces the launch of its direct cash home buying service for property owners in Panama City and the surrounding Florida Panhandle region.

Fix broken processes before adding AI. Learn how better systems, empowered employees and smarter technology turn poor CX into ...

The Massachusetts Department of Transportation on Friday launched a new search for private sector partners to redesign and ...

The public health institute’s FOIA office had lost too many staff members to fulfill public record requests - falling victim to President Donald Trump’s executive order to eliminate “waste, bloat, and ...

MassDOT has started a new highway service plaza procurement process, coordinating with a public-private partnership commission that officials say will “provide independent oversight” on RFP ...

Massachusetts has restarted its search for bidders to rehabilitate and run 18 highway service plazas in the state.

The Massachusetts Department of Transportation announced Friday, March 13, that it will be seeking new proposals for the ...

Senate leader Phil Berger, who is trailing in a closely contested primary for his seat representing Guilford and Rockingham counties, has created a legal fund as he gears up for what could be a ...

The state inspector general's office announced that while it had not found significant fatal flaws in the state Department of Transportation procurement process in the agency's quest to hire a single ...

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