If you’re planning to use your Latitudes points for a luxury upgrade, you’ll want to check your status immediately.

Stop guessing and start predicting! Learn how a Customer Data Platform (CDP) turns your restaurant's data into personalized guest experiences and higher profits.

Learn how PlayFame’s Fame Club works, including tiers, Checkpoints, rewards and how to reach the top VIP level. In addition, ...

The EDLP loyalty dilemma  Most retail loyalty programs are designed around points, promotions and price reductions, incentives that don’t fit comfortably within an EDLP model. Discounting erodes ...

Loyalty isn’t about lacking options—it’s about character. People stay because they choose to, but real loyalty requires ...

Personalized offers, bonus rewards and access to menu items and events, like the 2026 Major League Soccer All-Star Game, ...

The Trump administration is reviewing how kids learn about national parks.

Loyalty Academy™ expands into Mexico, Colombia, and Spain through strategic alliance with leading Latin American ...

Learn about the LoneStar Casino Loyalty Levels VIP program’s details, tiers, rewards, XP requirements and tips for reaching ...

Your morning cup of coffee will now come with a whole new loyalty system for collecting Starbucks 'stars.' We'll help you ...

Hyper-personalization in retail uses real-time customer behavior, unified customer identities, and AI-driven decisioning to tailor experiences at scale across channels. I explain the underlying ...

After a somewhat similar pilot program received backlash three years ago, AMC has come up with a new strategy to reward their most spend-y customers with the best seats. By James Hibberd ...