The Role of "AI Enablement" in HR

Jacqui Canney, ServiceNow chief people and AI enablement officer, discusses her company’s belief that HR can drive AI ...

ServiceNow’s HR Chief Looks to Middle Managers to Ease AI Anxiety

ServiceNow Chief People and AI Enablement Officer Jacqui Canney says ignoring job anxiety and treating well-being as an afterthought will doom corporate AI strategies.

As middle managers thin out, companies hand sales training to AI simulations

Companies like ServiceNow and Braintrust are embedding AI sales coaches into training. It raises questions about how much can ...