Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies ...

Zendesk is acquiring Forethought to bolster its agentic AI chops with specialised and self-learning AI agents capable of managing complex customer service workflows.

San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

Green Bay Packers season tickets holders who have not attended games might soon find themselves holding nothing. The Packers next week will send information to ticket holders on 2026 ticket prices and ...

Noah Kahan’s “The Great Divide Tour” will feature 30 dates in North America this summer, including four shows at Fenway Park in Boston. Noah Kahan offered a select few fans the opportunity to purchase ...

Noah Kahan offered a select few fans the opportunity to purchase front porch tickets for his upcoming tour. The tickets are for a general admission pit right in front of the stage, for an affordable ...

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

An estimated 3.8 million visitors are expected in North Texas for the World Cup, according to the city of Arlington. Cybercriminals are positioning themselves where demand is highest: online ticket ...

A traffic speeding camera and photo-enforced warning sign sit above the intersection of Vineyard Boulevard and Pali Highway on March 20. Select an option below to continue reading this premium story.

Marc Santos is a Guides Staff Writer from the Philippines with a BA in Communication Arts and over six years of experience in writing gaming news and guides. He plays just about everything, from ...

Agentic AI is driving innovation in Generative AI, and Microsoft 365 Copilot's Agents feature offers a hands-on way to explore it. Prompt Coach helps users craft structured, effective prompts using ...