The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

This indepth Claude tutorial explains Projects, Skills, and Connectors as well as connecting Gmail, Slack, and Drive links, plus a workflow setup checklist ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce warned users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool.

New quality, context, and ecosystem capabilities provide enterprises with the tools to confidently deploy AI at scale.

Know about the best affordable call centre quality assurance software that you can try for your business, along with its pros and cons based on real users' reviews.

It can be a real pain when you can’t get into your Salesforce Commerce Cloud account. You know, you’re trying to get some work done, maybe check on an order or ...

Ricky Sandler's Eminence Capital reduced its position in Advanced Micro Devices (AMD) and Amazon.com (AMZN), and raised its stake in Meta Platforms (META) and Salesforce (CRM) during Q4. Eminence ...

ETFs that focus on AI infrastructure, hyperscalers, and enterprise software are back on investors’ screens because of a new Wedbush research note highlighting that the decline in enterprise software ...

In this tutorial, we present an advanced, hands-on tutorial that demonstrates how we use Qrisp to build and execute non-trivial quantum algorithms. We walk through core Qrisp abstractions for quantum ...

NEW YORK, NY AND KOLKATA, IN / ACCESS Newswire / January 28, 2026 / Pursuit Software, a managed IT services and technology consulting firm, today announced its investment in Halsa Global, a rapidly ...