The Twelve South AirFly Pro 2 improves audio quality, streamlines connectivity, and makes in-flight entertainment much easier to enjoy.

AT&T has launched a redesigned app with a GenAI assistant, unified service controls, and shopping features for wireless and ...

Front is establishing alliances with technology services distributors (TSDs) Avant, Intelisys, Sandler Partners and Telarus to bring its cloud-based customer service platform to a wider audience of ...

Agentless Linux Security Now Available to Government Agencies and Critical Infrastructure Operators Sandfly's agentless ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has been named to G2’s 2026 Best Software Awards, for both Best Agentic AI Software and Best Customer Service ...

As their stocks tank, software makers are rebranding themselves as A.I. innovators. Sparkle emojis are everywhere, but some efforts have been more successful than others. By Sarah Kessler When ChatGPT ...

AT&T’s multi-year software-focused network overhaul has provided the carrier with increased operational efficiency, but CEO John Stankey said the real benefit has been in increasing AT&T’s service ...

Investors question whether AI competitors and automation tools could erode demand for traditional software licenses and workflows. The concern about the AI threat outweighed solid earnings from ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

AT&T said it has prepped all week to do what it can to help its customers maintain service during the winter storm. "It's so widespread, coming all the way from Texas up to Virginia," Incident ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Software development is associated with the idea of not reinventing the wheel, which means developers often select components or software libraries with pre-built functionality, rather than write code ...