The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.

Artificial intelligence (AI) is changing the world we live in, and the next big change is coming in the form of AI agents.

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

BNP Paribas highlighted key takeaways, including agentic AI, growth outlook, and pricing, from its meetings with Salesforce, ...

There’s a serious privacy risk quietly hiding inside “helpful” AI agents. As enterprise platforms rush to add conversational bots into workflows, they’re also inadvertently giving those agents broad ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

Agentic AI applications can accomplish specific tasks with minimal human supervision. Yet only 5% of enterprise apps integrated AI agents in 2025, according to Gartner (NYSE: IT), suggesting that most ...

With 95% of AI projects failing to reach production*, TQA launches a new identity and multi-platform strategy to deliver solutions that achieve real-world results. AUSTIN, Texas, Feb. 20, 2026 ...

What actually moves business forward varies by industry. Much like virtual receptionists, another example of digital labor, AI specialists “are not sentient, they never sleep. They don't go to the ...

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...