The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.
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Perplexity takes its ‘Computer’ AI agent into the enterprise, taking aim at Microsoft and Salesforce
Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...
Agentforce Contact Center has been in pilot mode with 60 users, Compass Working Capital and Savant Systems among them.
Modernizing Support with Next-Gen AI Knowledge Management Austin, United States - March 15, 2026 / Upland Software / ...
An Enterprise Connect keynote panel featuring CCaaS leaders shared how AI boosts CX while also reducing agent stress.
Legal AI platform Legora has raised $550m in fresh funding to finance its ongoing US expansion, valuing the company at $5.5bn ...
Genesys has launched what it describes as the industry's first agentic virtual agent built on large action models (LAMs) - moving enterprise AI from conversation to autonomous action across ...
CUPERTNIO, CA, UNITED STATES, March 10, 2026 /EINPresswire.com/ -- StrongAuth, Inc. (dba StrongKey) announced the ...
As soon as online photo storage startup SmugMug Inc. heard about Amazon.com Inc.’s Simple Storage Service, an online data storage repository that debuted on March 14, 2006, “my eyes got all big,” ...
Sabio Group Launches Defibrillator Initiative in Memory of Colleague; Championing Heart Health Across the Organisation - contact centre ...
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