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Welcome to the neighborhood. It’s an apt greeting for many of the manufacturing companies that make up the 2021 IndustryWeek 50 Best U.S. Manufacturers, IW’s exclusive annual ranking of the United ...

Customer benefits are the key to understanding how competition effects companies. When a company segments the market by means other than how its products or services benefit its customers, it is ...

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As a former claims handler and fraud investigator, Jason Metz has worked on a multitude of complex and multifaceted claims. The insurance industry can be seemingly opaque, and Jason enjoys breaking ...