SMME offers existing ITIL V1/V2 alumni a three day ITIL V3 course at the same price as the one day Foundation Bridging Course Sunday, 13 April, 2008 -- Dubai, UAE - SMME, the Middle East leader in IT ...

The latest version of ITIL emphasizes knowing how an organization will service a system before it's built. But to get the full benefits of these best IT practices takes a lot of training. In its ...

Not only is there currently a high demand for IT techs, there is also the need for ITIL service managers who cater to the IT needs of businesses. Have you always been interested in this line ...

20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

Our guest today is IT Infrastructure Library (ITIL) expert Lou Hunnebeck, vice president for the ITIL training and consulting firm, Third Sky. Hunnebeck served on the public QA team for ITIL v3. She ...

The latest revision of the IT Infrastructure Library is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the ...

CA Inc. announced new software, services and training programs yesterday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...

With the updated version of ITIL imminent, I participated in a BrightTalk webinar on “what next for ITIL.” My views on this are very clear, that we need to “look back before we look forward.” I ...

“What v3 has done is integrate ITIL’s different components much better,” explains Robert Humphrey, global process governance director at Computer Sciences Corp. “With the introduction of the ...