San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

ManoMano is notifying 38 million customers after a third-party customer service breach exposed personal data, highlighting ...

Know about the best affordable call centre quality assurance software that you can try for your business, along with its pros and cons based on real users' reviews.

Forethought was years ahead of its time and the 2018 winner of TechCrunch Battlefield.

Zendesk announced on March 11 that it entered into a definitive agreement to acquire Forethought, an AI customer experience company. The transaction aims to expand Zendesk's AI agent offering on its ...

Green Bay Packers season tickets holders who have not attended games might soon find themselves holding nothing. The Packers next week will send information to ticket holders on 2026 ticket prices and ...

New standalone platform layers predictive and rule-based AI onto existing CX systems without requiring migration.

The Board of Intermediate Education Andhra Pradesh (BIEAP) on Thursday informed that the hall tickets for the first-year and second-year Intermediate Public Examination (IPE), 2026, would be available ...

Noah Kahan’s “The Great Divide Tour” will feature 30 dates in North America this summer, including four shows at Fenway Park in Boston. Noah Kahan offered a select few fans the opportunity to purchase ...

Last year, the Philadelphia Parking Authority started ticketing vehicles blocking bus and trolley routes through AI-powered cameras on SEPTA buses. Now, the same technology is coming to SEPTA trolleys ...

This is what Millennials’ dreams are made of. Hilary Duff has announced “The Lucky Me” world tour, her first global headlining run in nearly two decades. The tour will kick off on June 22, including ...