Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with high-performance, integrated enterprise solutions.

Salesforce warned users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool.

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

Now, it’s worth noting Stock Advisor’s total average return is 946 % — a market-crushing outperformance compared to 191% for ...

The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...

Salesforce, Inc. has underperformed, but I see recent AI startup fears as overblown and view the current dip as a buying opportunity. CRM’s deep data integration, AI-embedded workflows, and ...

CData Software Inc. is expanding its Connect AI platform with new tooling and governance features designed to help ...

Zoom is also introducing a real-time deepfake detection tech for meetings ...

The integration reflects a growing dilemma for CIOs: should control of AI sit with broad, cross-application assistants or ...

Yet, traditional ITSM frameworks often rely heavily on manual processes that create inefficiencies, accuracy issues, and slow resolution times. As organizations scale and user demands grow more ...