Yet, when an internal auditor or a regulatory examiner sits down and asks to see the end-to-end lifecycle of a specific customer decision, those same institutions often struggle to provide a clean, ...

There’s a building in Ayden with a dome on top that looks like someone shrunk the U.S. Capitol and plopped it onto a barbecue ...

The CMS finalized a rule to eliminate fax and paper health care claims, saving $782 million a year and cutting paperwork.

Against a backdrop of widespread premium increases, high deductibles and rising out-of-pocket expenses, property insurers in the United States have managed to improve customer satisfaction. According ...

As health tech companies build out artificial intelligence to automate administrative tasks, like clinical documentation, they also see big opportunities to bridge the gap between the medical note | ...

The Centers for Medicare and Medicaid Services (CMS) finalized a rule that aims to phase out fax machines and paper mailings for healthcare claims documentation. | CMS finalized a rule that aims to ...

Insurers are resolving claims faster, but some homeowners still say their policy falls short.

Organizations that treat claims technology as discretionary spending will continue losing a significant percentage of their ...

Overall, the data show a significant uptick in the volume of IDR cases and corresponding administrative costs.

Verisk, a strategic data analytics and technology partner for the global insurance industry, is a prime example of a business harnessing traditional AI and generative AI (GenAI) to create new products ...

FTX plans to distribute $2.2 billion on March 31, with many customer claim classes reaching 100%. Here's what each class receives.

CMS plans to transition to an independent dispute resolution “gateway” during the second half of 2026, according to a March 16 email shared with Becker’s. The federal agency will move away from single ...