Corporate Social Responsibility is no longer a peripheral concept in international business but a central strategy shaping ...

Since first discussing corporate social responsibility with The FINANCIAL in 2018, Adjara Group has continued to shape the conversation around ...

This article is authored by Gita Nayyar, member, governing body and Kanchan Sen, country head, resource mobilisation and marketing, HelpAge India.

Financial tools, workflows, staffing, marketing, and customer service can all be reviewed through a lean lens.

He is using executive power aggressively to undo any U.S. regulations that restrain corporate behavior. But some leaders of major market economies are taking the chance offered by the retreat from ESG ...

The landscape of workplace safety and personal health screenings in the Greater Boston area involves a variety of technical procedures that can often seem complex to the uninitiated. In a major ...

We've all been there: endless hold times, unresolved issues and wondering if anyone actually wants to help. The good news? Customer service experts say simple strategies can transform those ...

Increased support for such initiatives means there are more opportunities for collaboration with non-profits Read more at The ...

This customer service practice definitely increases engagement, though it may not be to everyone's liking. Here's what ...

Insurance brand Aflac is piloting generative AI company-wide, including integrating it into its call center. SVP Keith Farley ...

Spirit Airlines is one of the most well known ultra low-cost carriers in the United States. Founded in 1983 and headquartered ...

Across the state, companies are redefining what success looks like. Profit remains essential. Growth matters. But more leaders are asking a broader question, What impact are we having on our employees ...