AT&T has launched a redesigned app with a GenAI assistant, unified service controls, and shopping features for wireless and ...

Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Agentless Linux Security Now Available to Government Agencies and Critical Infrastructure Operators Sandfly's agentless ...

Front is establishing alliances with technology services distributors (TSDs) Avant, Intelisys, Sandler Partners and Telarus ...

Frontier’ telcos are deploying hundreds of AI agents across their operations, says Microsoft. But telcos are also slowing in the AI race because of three big problems.

Most "hacks" are just companies leaving the digital front door unlocked. A few basic setting tweaks and MFA could have saved firms like Snowflake from total chaos.

ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced that SPS PoolCare, the largest residential swimming pool services platform in the United States, is ...

AT&T customers have a new app for managing their accounts, including some parental controls and access to more data.

AT&T is rolling out a new app that combines account management, shopping, and, of course, an AI-powered assistant.

Stop sweating over paydays. I'm here to show you how to set up payroll software quickly, accurately, and without headaches in ...

The Twelve South AirFly Pro 2 improves audio quality, streamlines connectivity, and makes in-flight entertainment much easier to enjoy.

Tattle, the industry-leading all-in-one, AI-driven guest feedback and CX management platform that helps restaurant brands maximize guest satisfaction and revenue, today announced that Scooter’s Coffee ...