Latin America is making measurable gains in quality of life, with Puerto Rico and Uruguay emerging as regional leaders in ...

Marvin Bartholomew, senior vice president of Caribbean operations at KM² Solutions in St. Lucia, recently spoke with ...

Canadian outsourcing firm TELUS Digital has confirmed that cybercriminals breached its network and accessed sensitive data.

Startup Humand is wagering that the next generation of workplace software won’t be built for office workers, but for the ...

With the sky-high H-1B visa fee nearly cutting off their access to foreign tech talent, American firms are shifting a chunk ...

Foreign BPO companies in the Philippines are once again under pressure, with several local government agencies imposing taxes ...

U.S. President Donald Trump is intensifying pressure on Latin American nations to limit China’s strategic presence in the region.

India’s IT services industry is on track to cross the $300-billion revenue mark, even as AI-driven disruption continues to ...

Argentine fintech Ualá has secured $195 million in a new equity funding round led by Germany’s Allianz X, taking the ...

Not so many years ago, Colombia’s status as a Nearshore destination was on rocky ground. Despite its population – now around 50 million – the country’s bilingual talent was sorely lacking, Nearshore ...

The closure of a facility operated by French BPO giant Teleperformance (TP) in Guyana has ignited a wave of speculation. Whispers have grown so loud that some media outlets are now claiming the entire ...

After two years of sluggish growth, demand for custom software is finally showing signs of revival, driven by entrepreneurs’ push to adopt AI and the unavoidable need to modernise legacy IT systems. A ...