From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

(TNS) — Stanislaus County supervisors are prepared Tuesday to authorize an access agreement with Modesto and purchase licenses for using a new CentralSquare system for 911 dispatch services. Sheriff ...

911 Director Hope Downs said dispatchers have been moved to the Emergency Operations Center and another location while the work is completed.

HUNTSVILLE, Ala. (WHNT) — Sunday marks 14 years since 62 tornadoes tore through Alabama, killing 253 people and injuring thousands of others. During these devastating storms, a flood of calls was sent ...

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

(TNS) — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch officials are ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...