(Nasdaq: PAYX), an industry-leading human capital management (HCM) company, announced today new AI-driven advancements within its Paycor® and Paychex Flex® platforms to streamline workforce management ...

Wilson James, a leading integrated solutions provider operating across aviation, security, infrastructure, and logistics, has selected Legion's AI-powered Workforce Management (WFM) platform as part ...

The time has come for flexible scheduling, especially for contact centers where inflexible scheduling practices are a top driver of agent dissatisfaction and attrition. There are many approaches to ...

Healthcare organizations are facing significant challenges in optimizing resource planning and allocation, particularly in managing labor and demand. The pandemic highlighted the importance of having ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 ...

SAN FRANCSICO, CA, UNITED STATES, January 29, 2026 /EINPresswire.com/ — Zipline, the leading store execution platform for retail and frontline teams, today ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...

Preparation and early workforce coordination reduce the risk of project slowdowns during high-demand periods”— ...