A growing body of research is raising alarms about what happens when companies layer generative AI tools across every corner of the workday. The term gaining traction among workplace researchers is ...

Business process outsourcer Capita wants to be known as an AI-enabled organization. But the point of more automation isn't to replace humans — it's to help them shine, says Scott Hill, the company's ...

AI coworkers can boost productivity, but hidden instructions called prompt injection can manipulate them. Learn how to set boundaries, protect data, and manage AI.