We always knew that the future of video was more than just us sitting at one table talking to you sitting at another table. Much like the telephone that started out putting you in a 3 foot by 3 foot ...
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Zendesk Just Unveiled GPT‑5-Powered AI Agents That Handle Customers Without Human Help
The updates will allow AI agents to go deeper in their interactions with people, including through video. Customer service automation company Zendesk has announced several new AI-powered updates, all ...
Welcome to the Monday, May 9, edition of the No Jitter Roll, our regular round-up of communications news and product announcements. In this edition: Avaya OneCloud will be offered on Azure; the ...
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