Mechanical contractors tap into a number of different communication channels both with customers and with internal teams. Call centers are still widely used to field customer appointment requests.

Tutoring services only help when students actually use them. To promote engagement with its tutoring services, Moorpark College leaders equipped tutors with texting capabilities for student outreach.

Medicaid members who have access to two-way text messaging communication with the payer have higher levels of knowledge about their plans and report overall heightened engagement, according to a ...

Granicus, a major provider of communications and engagement tools to government, announced several new tech enhancements at its Digital Engagement Virtual Summit conference this week — including a key ...

Closinglock has introduced a two-way text messaging tool for the title insurance industry, allowing closing professionals to send and receive SMS messages with clients and partners from within the ...

NASHVILLE--(BUSINESS WIRE)--Fortress Technology Solutions, Inc., a centralized property management operating solution, launched a new solution: 2-Way Texting. This will transform how property managers ...

"Two-way SMS drives engagement because it is immediate and human, but enterprises need structure around it," said Evan Lazarus, Co-Founder of SmarterSends. "This integration makes conversational ...

From pricing intelligence and compliance tools to charging infrastructure, diagnostics, tires, and AI, HDT’s 2026 Top 20 Products recognize the new tools, technologies, and ideas heavy-duty trucking ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, ...

Epic Systems has integrated two-way patient texting, which allows hospitals and health systems using its software to offer patients mobile messaging that can send them alerts about appointments, ...