Having come through a potentially disastrous recall problem which hit it hard, particularly in the US, Toyota now believes it sets the benchmark for dealing with problems. Proud of its reputation for ...

Taiichi Ohno had a mission. As a diligent production engineer at Toyota during the 1940s and 1950s, he wanted to eliminate waste and inefficiency in the company's production processes. After the war, ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. A problem statement is a powerful tool that helps businesses ask the right questions. Used properly, it can lead to ...