New integration combines agentic AI and zero-touch automation to dramatically reduce ticket volume, resolution time, ...
New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, UNITED STATES, January 9, 2026 /EINPresswire ...
NEW YORK, NY, UNITED STATES, January 9, 2026 /EINPresswire.com/ — Thread, the leading AI Service Desk built for MSPs, today announced the general availability of ...