InfoWorld

IBM extending tech support to raw Eclipse platform

IBM Rational on Thursday is announcing plans to provide technical support for the Eclipse open source tools platform, thus giving customers a single point of contact for both open source and IBM’s ...
AppleInsider

Only 5% of Mac users at IBM need help desk support, compared to 40% of PC users

IBM's internal deployment of Mac hardware has been a resounding success, the company announced this week, with rapid adoption and very little need for employee technical support. IBM took part in this ...
WRAL TechWire

IBM is shutting down its ‘Cloud for Education’ – here’s what’s happening

RESEARCH TRIANGLE PARK – IBM is shutting down its “Cloud for Education” product and will end support for it on Nov. 30, according to an announcement from Big Blue. The service is “deprecated and will ...
InfoWorld

IBM opens on demand tech center

Hoping literally to bring users more in touch with its on demand technologies, IBM on Monday announced the opening of a new technology center in Gaithersburg, Md., to help users implement a number of ...
CIOL

IBM Lotus Support Center in Pune

NEW DELHI: IBM has launched the first IBM Lotus Technical Support Center extend support services on Workplace Portal and Collaboration software (WPLC) to its clients in the Asia Pacific region. The ...