Sick of spam? Some organizations say that spam represents between 45% and 75% of all inbound mail. In my case, spam accounts for half of the e-mail messages I receive. And for the last two years, it’s ...

A meeting reminder from the boss, a lascivious letter from a lover, or the daily tally from a fantasy football league: Which e-mail would you read first? Programmers at a small software company say ...