ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI uses by December 2025.

CEO Bill McDermott said that ServiceNow is “building a masterpiece” and that AI represents a once in a generation opportunity. Cloud workflow vendor ServiceNow has announced an impressive ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

Tech firm ServiceNow agreed to major discounts for all government customers of its flagship software offering in the latest OneGov agreement brokered by the General Services Administration. Announced ...

BNP Paribas analyst Stefan Slowinski upgraded shares of ServiceNow to Outperform from Neutral.

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are implementing new agentic AI and industry-specific solutions for the ServiceNow platform in partnership with leading ServiceNow ecosystem ...

ServiceNow's revenue growth is increasingly driven by ARPU expansion as customer growth slows, with AI adoption fueling higher average spending per user. AI features, including Now Assist, are ...

ServiceNow CFO, Gina Mastantuono, also explains how the vendor's release of AI products is resonating with buyers and reveals a bit about how and when it might impact revenue. Cloud workflow vendor ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced an expanded strategic alliance with Microsoft to modernize front-office ...