CEDAR RAPIDS — With membership declines accelerated by the pandemic, local service organizations are focusing on how they can attract new members. Like just about every other type of organization, ...

As a small business owner, you’re pulled in many different directions. You must develop a compelling product or service, manage staff, handle business logistics and find funding for your business. As ...

“Hospitals are looking for opportunities to partner where assets aren’t necessarily held by an outside company,” says James Swift, MD, chief development officer at MEDNAX, a national medical group. Dr ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. As customer service continues to be vitally important to ...

Over the past decade or so, product companies have been learning a lot about delivering services. Digital connection has allowed them to become far more engaged in ensuring their customers have a ...

When Kathy Sabol was president of the Washington’s Rotary Club in 2002 and 2003, the organization counted more than 100 people as members – business owners, lawyers, doctors, some of the leading ...

Eitan Cohen is CEO of TechSee, a Visual AI company transforming customer service for ISPs, Smart Home, CE and Home Security brands. Over the past year, a noticeable shift has taken place in customer ...

When it comes to choosing a field service provider, customers have numerous options available to them. This means that your field service organization needs to stand out from the crowd and position ...

Add Yahoo as a preferred source to see more of our stories on Google. These groups’ efforts often address social issues, housing infrastructure, healthcare disparities, food insecurities and economic ...