Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Summary: Business leaders are under immense pressure to deliver results in the face of market challenges. Automation is an immediate way to improve efficiency and productivity across every department.

Organizations today depend on customer relationship management systems to handle their data needs and their workflow automation needs and their interdepartmental communication needs because they want ...