Salesforce on Thursday announced new robotic process automation (RPA) tools for Einstein Automate, the portfolio of tools that help organizations automate processes, build workflows and connect data.

UiPath (NYSE: PATH), a leader in agentic business orchestration, today announced the launch of two new offerings on AgentExchange, Salesforce's marketplace for the agentic era that brings together the ...

Salesforce Inc. today announced one of its most comprehensive artificial intelligence updates to date with the launch of Industries AI, a new automation platform that can perform a variety of ...

Component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows CAMBRIDGE, Mass., June 21, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Enterprise cloud application giants Workday and Salesforce teamed up today to launch a new AI-powered employee service agent and a series of cross-platform use cases. The partnership is built on a ...

Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model to give chat functions to Slack, Einstein AI and other platforms. ChatGPT set the record in February 2023 for the ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Salesforce has partnered with NMIMS to digitally transform its admissions process using Agentforce and MuleSoft. The platform enables AI-driven student engagement, automated lead management and ...