Not all enterprise software moats are created equal. That’s the framework analyst Biel laid out recently when assessing which ...

Salesforce Inc. is moving from the hype phase of generative AI into doing the harder engineering work to create the agentic enterprise. The Dreamforce 2025 conference this week showed us that the ...

Salesforce partners are sharpening their focus on measurable business outcomes as organisations across Australia and New Zealand (A/NZ) ramp up adoption of AI-driven platforms and customer data ...

The future of AI platforms lies in converged capabilities—and sovereign infrastructure will decide the winners ...

At Dreamforce 2025, Salesforce reveals how two decades of connecting customers, data, and trust have led to the next leap in business — the rise of the Agentic Enterprise, where AI doesn’t replace ...

Last week, ahead of the MWC mayhem, Salesforce Inc., which grew into an industry giant by providing technology to help ...

SoundHound AI is looking to be a leader in voice-powered artificial intelligence (AI) agents. Salesforce has made smart moves to help become the master record for organizational data. The next big ...

At GTC 2026, Nvidia launched its Agent Toolkit, signing Adobe, Salesforce, SAP and 14 others in a major push to power ...

Salesforce's new CCaaS shifts CX architecture, placing resolution at the core by interpreting intent and automating workflows across systems.