Security vendors and their customers have spent considerable time debating where to draw the line between “legitimate” AI agents and “malicious” bots. A 31-day campaign against a major consumer ...

There appears to be a recent epidemic of users hijacking companies’ AI-powered customer service bots to turn them into generic AI assistants. The goal is to get the branded bots to do their bidding, ...

Digital leaders are seeing an increasing amount of automated bots crawling their estates and driving up costs, as well as threats A new risk from bots crawling the web estate is beginning to impact ...

AI bots are increasingly affecting website performance, analytics, infrastructure costs, and content visibility. New research and infrastructure data suggest that the challenge is no longer simply ...