A police call handler believed a man calling about the welfare of his brother before his death was misleading her to "get a reaction", an inquest has heard. Shafiqul Haidhar - who had a history of ...

What started out as a normal evening answering calls from the public quickly took a turn when Contact Management Operator (CMO) Claire Kendall started speaking to a woman in distress. Claire had been ...

A DOUBLE lung transplant recipient who was distressed after a car collision has praised the South Yorkshire Police call ...

Police call handlers will get training to help them understand rural crime better. West Mercia Police has taken the decision after some farmers said their concerns were "not fully recognised or ...