You may not realize it, but your healthcare organization already has the data it needs to increase patient retention and improve business process efficiency through a practice-patient text messaging ...

On February 8, 2024, the Centers for Medicare and Medicaid Services (CMS) released a memorandum from the Quality, Safety & Oversight Group (QSOG) updating its 2018 guidance on texting patient ...

On February 8, 2024, the Centers for Medicare and Medicaid Services (CMS) issued a quality standard memorandum (QSO Memo) updating and revising a memorandum it issued on January 5, 2018, to now permit ...

The MarketWatch News Department was not involved in the creation of this content. New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify ...

Providers working in hospitals and critical access hospitals may now text patient information and patient orders among care team members without landing on the wrong side of Medicare’s Conditions of ...

Staff at Allied Physicians Group in Melville, New York, used to leave a lot of voice messages reminding patients of upcoming appointments at its 33 offices. Then in early 2017 the practice switched to ...

Riverside Medical Clinic is the largest physician-owned practice in California. It is a multi-specialty enterprise that has more than 170 providers and sees more than 400,000 patient visits a year. As ...

When someone goes in for surgery, even if it’s minor, it can be scary and unsettling. Pain medication will be administered regardless, but a new study shows that the social support a patient ...

Following some confusion, a Survey & Certification Letter sent last week has reaffirmed CMS’s stance on texting patient information, specifying that messages sent among clinicians are permissible so ...

Text messaging shows promise for assessing smoking status and identifying lung cancer screening eligibility, particularly among middle-aged, educated individuals with medium or high income. However, a ...

Yapi Leap adds MMS messaging, letting dental patients text images like insurance cards and IDs, streamlining check-ins and improving office efficiency. BURBANK, CA ...

The Feb. 8 memorandum summary states: “Texting patient information and the texting of patient orders among members of the health care team is permissible, if accomplished through a HIPAA compliant ...