Oracle announced today that it will acquire cloud-based customer service vendor RightNow for approximately $1.5 billion. After the acquisition RightNow’s services will be offered as part of Oracle’s ...

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

Oracle has entered into an agreement to acquire RightNow, a customer service software maker that’s used by over 2,000 clients, according to the company. Its flagship offering is called RightNow CX, a ...