The Covid-19 pandemic has triggered a wave of severe economic disruption around the world, causing widespread chaos, profound changes in the business landscape and overwhelming operational challenges.

You make decisions every day. Some are big, and some are small. But even the small decisions involve a great deal of complexity. Let me show you what I mean. Take something you probably do regularly: ...

Cutting SaaS licenses may save money fast, but without clear ownership and process, you’ll just trade spend for chaos. When I was brought into a large digital transformation program as a subject ...