Multichannel retailing has created new strategic choices for firms. With respect to pricing, an important decision is whether to offer a ‘self-matching policy’. Self-matching lets a multichannel ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

Congratulations, you’ve selected a warehouse management system (WMS) for your multi-channel retail operation. Now, it’s time to get into implementation mode. This is often where the honeymoon phase ...

The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside ...