After two decades of working in leading companies as the head of leadership development and coaching countless leaders, I can tell you unequivocally that leaders tend to struggle the most with ...
The organizations that succeed remotely are those that redesign performance structures around autonomy and transparency. ...
August 18, 2025 - Employers often encounter significant challenges when addressing the performance of employees particularly when the performance counseling (e.g., a performance discussion and/or ...
The June 17 memo from the Office of Personnel Management’s acting Director Charles Ezell, “Performance Management for Federal Employees”, reflects an important development for managing employee ...
In the rapidly evolving world of information technology, public sector agencies face unique challenges in managing a high-performance IT workforce. Like their counterparts in the private sector, they ...
Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...
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The art of managing difficult conversations
In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...
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