It’s from season four, How to Talk to People, and is called “ How to Make Small Talk.” Take a listen as former host Julie Beck and producer Becca Rashid talk with experts, from hairstylists to ...

Don’t sweat it if you’re not good at remembering things, including names. “A person’s name is to that person the sweetest and most important sound in any language,” Dale Carnegie wrote in his 1937 ...

If you've ever had the unfortunate experience of saying the wrong thing at a staff meeting or a friend's housewarming party, you know just how easy it is to bungle small talk. The commonplace ...

You’re standing in line at the supermarket or drugstore when a stranger speaks up. “Hello, how are you?” the stranger greets you. “Good, and you?” might be your response. Your conversation partner ...