Intercom Raises $250M as the company secures $250 million to expand AI customer agents and strengthen global product growth.

Irish-founded software company Intercom has raised $250 million (€215 million) in debt financing to develop its AI customer service agent. In a post on X, chief executive Eoghan McCabe promised “major ...

Intercom is doubling down on using artificial intelligence to improve customer service. The company is launching its Fin AI Copilot, giving every team of humans troubleshooting customer problems their ...

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...

Being unable to reach a customer service representative the moment you encounter a problem feels almost archaic. And yet, 24/7 assistance only became the norm some 30 years ago, when globalization and ...