ServiceNow has unveiled a series of significant artificial intelligence developments within a short timeframe, signaling a major strategic push. These announcem ...

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

‘The acquisition of Cuein is essential to [ServiceNow’s] vision of creating more integrated, intelligent systems that connect AI agents, data, and workflows. For AI agents to truly be effective, they ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...