This is your first of three free stories this month. Become a free or sustaining member to read unlimited articles, webinars and ebooks. In the age of two-day shipping and planned obsolescence, we’ve ...

Err, wait, so you can still use the phone, so your data is on it, but then you mail it in to Apple? I would have thought a repair mode would protect user data more. I guess if you power off the phone, ...

Why is Christian Science in our name? Our name is about honesty. The Monitor is owned by The First Church of Christ, Scientist, and we’ve always been transparent about that. The church publishes the ...

Following backlash from users and independent repair providers, Apple has made a few changes to its policies in the Self Service Repair program. As part of the change, users will be able to use ...

iOS 17.5 will introduce a handy 'Repair State' option. Photo: Lyle Kahney/Cult of Mac A new feature in iOS 17.5 will allow you to submit your iPhone for repair without turning off Find My and ...

Roughly one in every five smartphones sold is a Samsung. And as good as Samsung's reputation for build quality is, with that many phones manufactured and in use around the world, of course there will ...

Who should have the right to access auto and truck makers' diagnostic data to make repairs on the increasingly complex commercial vehicles that keep America moving? That's a question with no ...