As part of its Grow with Google program, Google has created an IT Support certification program based on the same methods that they use train their own employees. Called the Google IT Support ...

IT support might not be one of the most glamorous tech jobs, but it's a smart path to consider if you're looking for a career that pays well and offers strong job security. Often overlooked as a ...

NBM is providing this overview as an informational breakdown of how managed IT support is commonly structured and evaluated, reflecting the practical questions and expectations that organizations in ...

Google has announced its new "Google IT Support Professional Certificate" program through Coursera, offering anyone the chance to get certified for an entry-level job in the field. The course doesn't ...

Google has launched an education program aimed at preparing people with no prior experience for roles in IT support. The Google IT Support Professional Certificate is an online program hosted on ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...