Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...
An app called Poe will now let users make their own chatbots using prompts combined with an existing bot, like ChatGPT, as the base. First launched publicly in February, Poe is the latest product from ...
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