Once, in a pinch at a conference where she needed to set up a printer, she asked ChatGPT to translate incomprehensible instructions into a step-by-step guide “for someone who only uses a computer for ...

AI is the ability to train computers to observe the world around them, gather information from it, draw conclusions from that data, and then take some kind of action based on those actions. And ...

AI can summarize reports, pull data, and deliver insights in seconds. That kind of speed sounds like it should make work easier, but in many cases, it has only made information overload worse. The ...

This article is part of the "How AI is Changing Talent" series, which explores how AI is reshaping hiring, development, and retention. Twelve months ago, Jacqui Canney was ServiceNow's chief people ...

Portrait of two engineers working together with Artificial Intelligence. As explored in a recent column, artificial intelligence’s impact on the future of work depends less on algorithms than on ...

T.J. Thomson receives funding from the Australian Research Council. He is an affiliate with the ARC Centre of Excellence for Automated Decision Making & Society. Aaron J. Snoswell receives research ...

AI coding agents from OpenAI, Anthropic, and Google can now work on software projects for hours at a time, writing complete apps, running tests, and fixing bugs with human supervision. But these tools ...

Christian Yao does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

More companies are investing in AI agent and chatbot technology as a way to better serve customers as well as make their workforce more productive. However, there are challenges, from measuring AI ...