With an acute focus on patient-centered care, the U.S. healthcare sector is determined to produce more high reliability organizations (HROs). As defined by the federal government’s Agency for ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...

In the early morning hours of a typical Tuesday, Sarah Mitchell, MD, an experienced radiologist, sat in the dim light of her reading room, scrutinizing a series of lung scans on her computer screen.

BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...