Many managers have a block against positive feedback. “I am not the kind of person who gives positive feedback,” they will say or “People have to earn positive feedback from me,” or “I’m not going to ...

By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly ...

An important part of a manager's job is delivering feedback to employees. Feedback helps to improve performance, ensure standards are met, and communicate important business objectives. Feedback is a ...

Delivering feedback is a cornerstone of how you help your teams grow. However, many leaders focus solely on constructive feedback and neglect to give their teams positive feedback. Leaders often tell ...

Small business owners and managers are often pressed for time as they try to manage tasks for which entire departments exist in larger organizations, such as accounting and human resources. Operating ...

Many leaders I work with are finding themselves and their teams burnt out. There are numerous reasons for this. Many of us have been working from home and managing households—while managing work teams ...

When it comes to positive feedback, we’re so busy (or have moved on to the next challenge) that we forget to praise people for a job well done. And when it comes to negative feedback, we don’t want to ...

As the only physician attending a leadership seminar inspired by a course at the Stanford Graduate School of Business, I was curious to learn what goals my executive colleagues had for the weekend ...

Matt Dailey, a software engineer for a data management company, was managing a team with an engineer who wasn’t performing well. This was clear to Dailey—and to the employee. Yet, as I describe in my ...

This post is the third in a series on the 10 Commandments of Feedback. The giving and receiving of feedback is a key interpersonal skill that applies way beyond the workplace. It's also essential for ...