Some of the leading fast food companies, such as Wendy's, Chick-fil-A and Carl's Jr. saw major reductions in their average total time in the drive-thru, according to customers surveyed by Intouch ...

The average total time spent in a drive-thru lane shrank 29 seconds this year. Wait times to order were 25 seconds shorter, as the average number of cars in line to place their order fell from 2.76 to ...

Fast food is supposed to be fast (it’s in the name!), but we all know that’s not always the case. Even when we hit up the drive-thru, which should be the pinnacle of convenience, we’re often waiting ...

Fast-food drive-thru lanes are getting even faster as fewer customers choose to sit in their car and wait in line to order their go-to meals, according to an annual study by Intouch Insight released ...

Fast food chains are implementing all sorts of changes to their drive-thrus, and it looks like it's paying off for customers in line, according to a new report. Some of the leading fast food companies ...